Mark Van Wye, CEO
Best-Selling Author & Visionary Behind Zoom Room.
Zoom Room Franchise
Don't Just Open a Business.
Don't Just Open a Business.
Open a Door to Something Bigger.
We don't train dogs. We train the people who love them.
Customers come for puppy training or obedience. They discover a ritual they never want to stop.
#1 Dog Training Franchise (Entrepreneur Franchise 500, 2026)
The Boardroom
Fortune 500 Leadership. Proven Multi-Unit Scale.
A world-class executive team operating a high-performance playbook.
Ron Coughlin, Chairman
Former Chairman & CEO of Petco, CMO of Pepsi and President at HP.
Soumik Chatterjee, CFO
Former Chief Strategy Officer at Petco and SVP at HP.
Don Allen, COO
Former Ops Lead at Orangetheory & F45.
Herb Heiserman, CGO
Former National Head of Hospitality & Retail for CBRE.
Jackie Mendes, SVP FranDev
Former growth engineer from Perspire Sauna Studio & F45.
The Model
Efficiency with repeat revenue built in.
Most pet franchises are labor-heavy. We are different. Owners are in the room. Small footprint. High retention.
Customer Acquisition Cost
~$63
System average CAC.
Top Quartile LTR
>$5,100
Lifetime revenue per customer.
The Retention Engine
The Experience Behind the Economics
See why customers stay for years, not weeks. This is the culture that drives performance.
Shot on location at a real Zoom Room indoor dog training gym. Real customers, real dogs, real community.
Proven Scale
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